MODEL CITIZEN CHARTER

A Model Citizen Charter has been setup for the convenience of General Public.

FOR THE INFORMATION OF GENERAL PUBLIC OF KANGRA TOWN
A. (i) Building

a)

Issue of Bill

MONTHLY

b)

Deposit of Bill

With in 10 days from the date of receipt of bill

c)

Mode of Payment

In Cash or By Cheque.

A REBATE ON THE CURRENT YEAR TAX AMOUNT @20% WILL BE ALLOWED IN THE AMOUNT SHOWN IN THE BILL PAID WITHIN 10 DAYS THEREAFTER 10% SURCHARGE IS LEVIABLE.

  (ii)     Complaints


a)

Lodging of compliaint

In the Municipal Council Office

b)

Attending /disposal of complaint

Within 2 days from the receipt of compliaint

c)

Mode of Payment

In cash or by Cheque.

B         BILLING AND RENT ETC.{ (1). Total Shops-86 (2). Total Sites-42 (3). Total Rooms-06 (4). Total Buiding-02 (5). Total Hall-01 (6). Total Iron Khokhas-16 }


a)

Issue of Bill

MONTHLY

b)

Deposit of Bill

With in 10 days from the date of rceipt of bill

c)

Mode of Payment

In Cash or By Cheque.

C         SANITATION & SOLID WASTE MANAGEMENT


a)

Cleaning of roads and Public Places

Everyday

b)

Collection and reoval of garbage  from Municipal Rubhish bins

Every day

c)

Collection & Removal of Garbage  on receipt  of non Lifting

Within 24 Hours

d)

Removal of Carcess

Within 12 Hours

 

D         BIRTH & DEATH REGISTRATION 


a)

Registration from 1 to 21 days  after birth/death

Free in Municipality Office

b)

Registration from 21 to 30 days  after birth/death

Late Rs.2/- in Municiality Office

c)

Registration from Dist. Register after birth/death

Late feeRs.5/-with in one year.

d)

Registration After 1 Year after birth /Death

Late fee Rs. 5/- with Ist class Magistrate order on stamp paper worth Rs. 3/- in Municipality Office.

 

 

E         BUILDING PLANS 


a)

Availbity of application

On any working Day between 11:00Am to 2:00PM

b)

Submission of  Building Plan

On any working Day between 11:00Am to 2:00PM

c)

Acknowladgement

On the spot Diariesd and receipt is given.

d)

Deposit of fee/other charges

On any working Day between 11:00Am to 2:00PM

e)

Comminication of Deficiences

Within 30 days.

f)

Final dispossal of buliding Plan if completed in all respect

Two Months

PUBLIC AUTHRITY UNDER THE RIGHT TO INFORMATION ACT, 2005


1

Public Information Officer

The Executive Officer, Municipal Courncil Kangra

2

Assistant Public Information Officer

Junior Engineer, Municipal Coucnil, Kangra

3

Appeallant Authority

Sub Divisional Officer (c) Kangra